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MICR Support

Altec has a staff of highly trained MICR technicians available to help you with service issues and specialized assistance such as installation or upgrading. Service inquiries can be placed through our toll-free number to a centralized help desk where a technician will promptly assist you.

For technical assistance, call 800-997-9921 x 1227 and ask for Tech Support, use the online support form below, or browse the MICR FAQ's.

MICR Support Request Form

Please take a moment to answer the following questions to request MICR Support:

*required fields  
* First Name:
* Last Name:
* Email:
*Company:
*Title:
*Address 1:
Address 2:
* City:
* State/Prov.:
* Zip or Postal Code:
* Country:
* Phone:
Fax:
   
Printer Product Information:
   
Printer Model:
Problem Description:
   
Software Product Information: (Select Accounting Software Program)
 
  Epicor Enterprise
  Sage MAS500
  Sage Platinum for Windows
  MBS® Solomon
  Other
     

Version and Service Pack:

Problem Description:
   

NOTE: Altec MICR support charges a fee of $150 per hour for all services.

 

   Thank you for submitting a MICR support request form.

 
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